v Refund Policy for Hotel Bharati
This Refund Policy applies to reservations and services made through the website provided by [Your Hotel Name]. By using our services, you agree to the terms outlined in this policy.
1. Reservation Cancellation:
· Guests may cancel their reservation up to 24 hours before the scheduled check-in time without incurring any cancellation fees.
· Late cancellations or no-shows may result in a cancellation fee equivalent to 20% of the total booking amount.
2. Refund Process:
· Refunds, if applicable, will be processed to the original payment method used during the reservation.
· Refunds may take 5 business days to reflect in the guest's account, depending on the policies of the payment provider.
3. Special Circumstances:
· Refunds may be considered in exceptional cases, such as documented medical emergencies or other unforeseen circumstances. Guests are encouraged to contact us directly to discuss such situations.
4. Non-Refundable Bookings:
· Some bookings, such as promotional or discounted rates, may be non-refundable. In such cases, the terms will be clearly communicated during the reservation process.
5. Reservation Modifications:
· Guests are encouraged to contact us in advance for any modifications to their reservation. Changes are subject to availability and may result in additional charges.
6. No-Shows:
· In the event of a no-show (guest fails to check in without prior notice), the full booking amount may be charged, and the reservation will be treated as a cancellation.
7. Force Majeure:
· In case of circumstances beyond our control, such as natural disasters or other force majeure events, we reserve the right to review and adjust our refund policy accordingly.
8. Contact Us:
· If you have any questions or concerns regarding our refund policy, please contact us at manager@hotelbharati.com or +91 99020 38843.
By making a reservation through our website, you agree to abide by the terms of this refund policy.